Joining the scheme is easy!


To join the Energy Action group, all you need to do is complete a Letter of Authority and send it, along with a scanned copy of your latest energy bill to the Energy Action Group.

What is the Letter of Authority?

The Letter of Authority gives Touchstone Services authority to review and analyse your current energy supplies and negotiate with suppliers for energy renewal contracts on your behalf. To complete the Letter of Authority you need to print a copy onto your organisation’s headed paper, sign it and send a scanned version back to the Energy Action Group, along with a copy of your latest energy bill.

What happens next?

Touchstone will review your gas and electric bills, contact your current supplier and check your total usage and current contracts. When we contact your current supplier we will verify that your current contract is correctly terminated and the supply details are correct and up to date. You might find your current supplier sends a new quote at this point, but you do not need to sign up for a new contract unless you choose to. If you do decide to change energy suppliers, you will not be cut off!

And then?

Touchstone Services will be in contact with free, no obligation cheaper energy quotes which you can sign up for as an individual organisation. Following this you will be able to join the energy basket at the next contract end date and enjoy preferential energy costs. You will be able to compare your energy prices with those we offer.

Joining the energy basket

To join The Energy Action Group, your contract will be synchronised to 31st July in 2015, 2016 or 2017; the Energy Action group can manage your contract end date if you join the scheme. By joining a bulk energy buying basket, cheaper energy prices can be negotiated.
Touchstone Services
23 Aldershot Enterprise Centre, Mandora House
Gallwey Rd,
Aldershot, Hampshire GU11 2DD
Phone: 01252 338777 01252 338777
Mobile phone 07931 509109
Fax: 0844 357 6930
E-mail address:
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Touchstone Systems Europe Ltd. trading as Touchstone Services. Registered in England and Wales No: 6919173. VAT Registration No: GB 976 0141 19. Registered Office: 2 Lansdowne Road, Aldershot, Hants GU11 3ER © Touchstone Systems Europe Ltd.