Why is the Energy Action Group partnering with Businesses and Charities?

A number of organisations have researched the market for energy consultants whose work ethic most closely matches their own. This has led to a group of Not-for-Profit organisations joining forces in The Energy Action Group in conjunction with Touchstone Energy Management Services.


Touchstone Energy Management Services have a proven track-record of getting good gas and electricity deals for clients. They also offer advice on how to save money in the future on energy bills and are happy to help with any issues with your suppliers.

What are the benefits of joining The Energy Action Group?

Accessing a wide range of energy suppliers on your behalf and source free no obligation energy quotes. This helps you by:
  1. Saving you time
  2. Finding you the cheapest quotes
  3. Enabling you to get a quote as part of a bulk energy buying group
  4. Verifying your supply details
  5. Get energy saving advice

Can we save money?

There is a very good chance of it.
In these difficult economic times, this has to be the most important question. By working within a large group and using the resources of an energy broker, you will be offered the most competitive energy prices available. Every Energy Action Group Basket member has the abiity to reduce costs both now and in the long term.

How do we join?

Just email us a signed Letter of Authority and a copy of your energy bill for your meters. When we have confirmed your contract details with your supplier, we can let you know when you get your quotes. If you like the quotes and sign the best contract for you – you have joined!

What is a Letter of Authority?

This letter allows us to:
1. Confirm your energy details from your supplier
2. Contact your supplier on your behalf during your renewal period and ensure you are not rolled onto an out of contract rate – or renew your contract – until you have looked at other prices elsewhere.

If you terminate my contract will they cut off my energy supply?

Terminating the contract just lets your supplier know with plenty of notice that you do not want to be on out of contract deemed rates when your contract ends. If you do not terminate in time you will be put on more expensive rates for a year. Once you have terminated your current contract you can relax and you can look at the alternative quotes we find.

When can we join?

The simple answer is any time. You can join now and get a free no obligation quote as an individual organisation. If you are happy with your quote, you can change your energy supplier. If you would like, we can manage your new contract to complete on the 31st July 2015 and then you can join an energy buying basket and reduce your energy costs further.

We are already in contract; what can we do?

This will be the situation in the majority of cases as commercial contracts are normally secured over a fixed term.
Most people don't know this but it is possible to enter into contracts some time ahead of your contract renewal date. In recent cases we have placed a charity with 38 sites into the group with some contracts starting in 34 months time. All the sites were added in which saved a lot of time for the member and locked in rates. All their contracts now have a single contract end date.
You will need to have your contract terminated during its renewal period, which The Energy Action Group can manage for you once you have signed and returned the Letter of Authority. This will enable us to look around for other quotes and will avoid you being rolled over onto more expensive out of contract tariffs. The biggest single complaint received from organisations is that their energy contracts are “rolled over” into new more expensive agreements without their knowledge or say so. By signing a Letter of Authority, you will prevent this from happening. We will make sure that getting the best quote for you is a smooth transition once your existing contracts expire.

Our contract ends shortly, so when can we join?

The Energy Action Group has been designed specifically to accommodate this scenario. You can join the Group as your contract moves towards its renewal period. If you send us the signed Letter of Authority at this point, we can find you a new, no obligation competitive energy quote. If you sign up, you will then be part of the group. You will then have the opportunity of getting a short-term contract until July 31st this year or, if the prices are attractive lock, then lock the prices in until July 31st next year.

What is Bill Validation?

Having elected to join the scheme, we will analyse copies of your invoices. We can ensure that the invoice includes the correct information on rates & VAT.

Can we have sustainable energy?

Yes, it is possible to request ‘Green Energy’ quotes.

Our organization is in a Buying Group and/or a Charity Energy Basket?

You can still join the The Energy Action Group at any time regardless of whether you are in another group or with another broker. We ensure that any current arrangements are honoured and any internal changes are managed efficiently. Completing a “Letter of Authority” is all that is needed to change energy consultants, if you decide that the quotes are right for you. Some of our clients join so they can compare different broker prices. This is commonplace and does not affect any existing utility contracts you have in place with a supplier.

Can the EAG Energy Action Group help me if we’re already tied to an energy contracts?

Yes! We can ensure you are paying the correct amount for VAT and Climate Change Levy, as well as making sure that your contracts are properly terminated within the given window. We also provide advice on some of the latest energy saving technologies.

Smart Meters

As smart meters are being rolled out we can guide as to how you can get the most benefit.
Touchstone Services
23 Aldershot Enterprise Centre, Mandora House
Gallwey Rd,
Aldershot, Hampshire GU11 2DD
Phone: 01252 338777 01252 338777
Mobile phone 07931 509109
Fax: 0844 357 6930
E-mail address:
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